Host Compliance makes it easy for municipalities to implement and enforce fair and effective short-term rental rules
With the rise of the short-term rental phenomenon, many cities are struggling to come up with a fair and effective way to maximize the benefits of home-sharing while mitigating the negative impact on neighbors and the community. Host Compliance helps municipalities understand the scale and scope of the impact of short-term rentals in their community and enact regulations that minimize noise, trash, parking and traffic problems, as well as the negative impacts on housing affordability and neighborhood character. Once such rules are adopted, Host Compliance’s software platform can help manage all of the registration, permitting, address identification, compliance monitoring, enforcement, outreach, tax collection and complaint processes so city staff can focus on higher value-added activities.
“Tofino has used Host Compliance services since 2016 and issued countless $500 fines for non-compliance based on the data provided. Compliance is now well above 90 per cent and we could not be more satisfied!”
“Your openness to work directly with the client and tailor your service accordingly, means you can help virtually any entity that needs to regulate short-term vacation rentals. You have a terrific software platform, well organized and user friendly. Your response to our inquiries are very good. I have only worked with one other company that does the work you do with STRs and their “service” is literally an Excel spreadsheet!”
“It’s very important we are proactive in this area. It really is not fair when some people are paying the tax and others do not. [Before Host Compliance] a tool was inadvertently left out of the tool-box!”
“We had no way of tracking these before [Host Compliance], and the system has helped us get our feet on the ground. It's great that we're as far along as we are, I never thought we'd get here this quick."
“It would be impossible to identify the number of short-term rentals Denver has without Host Compliance. The team is very responsive to requests, and is always there to help Denver with it's compliance. The software is ease of use, the quickness of response from staff is unrivaled and the effectiveness of the compliance follow-up is amazing!”
“The City of Las Vegas has worked it Host Compliance since 2017 and their information has been very helpful with our enforcement. It’s a great tool in assisting us in finding STR properties!”
“Its an excellent service. The use is easy and it saves tons of time.”
“I would rate Host Compliance 10 out of 10 as your offerings are invaluable to the township. Using the dashboard and rental listings saves A LOT of time. The compilation of all the information regarding the rentals in our area is sooo critical to keeping up!”
“For a city trying to paint a picture of the degree of short-term rental activity within its jurisdiction, Host Compliance's Short-term Rental Market Overview Reports are invaluable. There simply is no cost effective way for an IT department to replicate the results. Similarly, the short-term rental registration website that Host Compliance built for the City of Pasadena is streamlined, easy to navigate, and could not have been constructed in-house as efficiently and as cost effective."
"Host Compliance is an awesome tool in giving you the jump in matching an advertisement to a property address. Once you have the address and the advertisement, the hunt is over. You are now able to do your investigative work to ensure the house and the advertisement are a perfect match. Host Compliance has enabled us to move cases faster through the enforcement process then ever before. It is very user friendly, I have learned to search using key words or full addresses. For example, by entering just a street name into Host Compliance's software allows all the violators on the same street to be addressed at the same time. How cool is that!"
"The Host Compliance system is an essential link to the City's short-term rental (STR) regulation program. Its our experience that maintaining a high license compliance rate heads off other STR related issues before they become a nuisance (ex. noise, parking, garbage). Host Compliance helps us quickly identify new STRs and send them materials to become licensed or notify them to discontinue use. I have already recommended to Host Compliance to other agencies. The system has been central to the success of the City's STR program!"
"As a Code Enforcement Officer, I find the ability of Host Compliance to find the non-permitted short-term vacation rental advertisements to be helpful and beneficial. It is a lot easier to handle a case with the evidence this supplies. Customer Service is very responsive and has been open to any requests/recommendations. Very easy to work with. The 24/7 Help Desk staff are professional and pay attention to detail on inbound calls."
"Host Compliance has not only met, but far exceeded our expectations. They are responsive to every inquiry and always available, whether for a simple process question over email or to come in town to testify before a Senate Committee on the larger policy issues. Host Compliance has saved us a tremendous amount of time researching properties in violation. Their period rechecks, which saves the advertisement, on properties has been helpful in catching people who continue to operate after being told to stop. From an ordinance enforcement standpoint, Host Compliance's services are indispensable!"
"Host Compliance has been incredibly useful for our County. Using Host Compliance, our land use and taxation functions have worked together to solve the problem of unregistered rentals. Host Compliance is extremely thorough in their research. I am confident with their work."
"Host Compliance is an amazing platform to assist with locating non-compliant short-term rentals. After one complete year of using this software, Mendocino County generated revenue ten times the cost expended."
"The Host Compliance team is very professional and incredibly responsive to requests and questions. Nitesh is the best! On the occasions that there are errors in the database, Host Compliance has made it very easy for users to make corrections. If it's a really extraordinary problem, again, the Customer Service team can take it for action!"
"The program works and gives us the tools we need to enforce our rules."
"The information that has been compiled has been very helpful and saved our staff enormous hours of research."
"Host Compliance has met or exceeded our expectations and the personnel I have dealt with were very professional. They have a very positive attitude, and are very timely in solving problems."
"Without Host Compliance, we would need to add multiple full-time professionals to administer our Transient Occupancy Tax compliance."
"Host Compliance has done an amazing job getting our homeowners into compliance."
"Our Use of the Host Compliance product effectively assisted our City's enforcement department in streamlining the process of identifying property owners who were not compliant with our City's regulations regarding short term rentals."
"This product has allowed us information we have not been able to gather previously to ensure compliance. I highly recommend this company to assist you. We have been very satisfied with their services!!!"
“We have had very good results with Host Compliance and the software has met all our expectations”
“They have fit our needs very well and delivered the information we are in need of to make good decisions going forward. “
"Host Compliance is an incredible value. Automation of compliance information delivery via Host Compliance just works, and works well."
Host Compliance takes a lot of the guesswork out of things. I have had discussions with other local government's that are doing all the "footwork" themselves. I told them, "You know, if you had Host Compliance, you wouldn't have to worry about that".
"Host Compliance is very responsive to our needs. The dashboard has continuously improved since we initially began using their service. The information provided is very accurate, presented neatly, and is very comprehensive."
"They have saved our office tremendous time and money. Very responsive and professional. I could not be more pleased!”
"We have had great results using the Host Compliance program and have more than doubled our lodging partners with getting them all on board with the TOT assessment."