“Tofino has used Host Compliance services since 2016 and issued countless $500 fines for non-compliance based on the data provided. Compliance is now well above 90 per cent and we could not be more satisfied!”
“Your openness to work directly with the client and tailor your service accordingly, means you can help virtually any entity that needs to regulate short-term vacation rentals. You have a terrific software platform, well organized and user friendly. Your response to our inquiries are very good. I have only worked with one other company that does the work you do with STRs and their “service” is literally an Excel spreadsheet!”
"Host Compliance is an awesome tool in giving you the jump in matching an advertisement to a property address. Once you have the address and the advertisement, the hunt is over. You are now able to do your investigative work to ensure the house and the advertisement are a perfect match. Host Compliance has enabled us to move cases faster through the enforcement process then ever before. It is very user friendly, I have learned to search using key words or full addresses. For example, by entering just a street name into Host Compliance's software allows all the violators on the same street to be addressed at the same time. How cool is that!"
"The Host Compliance team is very professional and incredibly responsive to requests and questions. Nitesh is the best! On the occasions that there are errors in the database, Host Compliance has made it very easy for users to make corrections. If it's a really extraordinary problem, again, the Customer Service team can take it for action!"
“Host Compliance is easy to work with. They understand our concerns and also add a lot of value to those communities, which do not completely understand the STR issues. The pricing model can be adjusted to the needs of each community. We started with just some information graphs before we went into the full compliance enforcement mode.”
“The City of San Luis Obispo is very pleased with the customer service that we've received from Host Compliance. During our web meetings, the Host Compliance team has walked our staff step by step through the software functions and features, and they always provide us with recordings that we can refer back to. The services that Host Compliance provides have saved the City's code enforcement officers numerous hours and has helped the City implement proactive compliance enforcement in an efficient and cost-effective manner.”
The service is great and makes tracking Vacation Rentals much easier. The things that we struggled with is when a host would change property managers, or a property would be sold, or if someone brings their ad up and down constantly. Being able to have proof of how long an ad has been up with screenshots is invaluable.