"Host Compliance is an awesome tool in giving you the jump in matching an advertisement to a property address. Once you have the address and the advertisement, the hunt is over. You are now able to do your investigative work to ensure the house and the advertisement are a perfect match. Host Compliance has enabled us to move cases faster through the enforcement process then ever before. It is very user friendly, I have learned to search using key words or full addresses. For example, by entering just a street name into Host Compliance's software allows all the violators on the same street to be addressed at the same time. How cool is that!"
"The Host Compliance system is an essential link to the City's short-term rental (STR) regulation program. Its our experience that maintaining a high license compliance rate heads off other STR related issues before they become a nuisance (ex. noise, parking, garbage). Host Compliance helps us quickly identify new STRs and send them materials to become licensed or notify them to discontinue use. I have already recommended to Host Compliance to other agencies. The system has been central to the success of the City's STR program!"
"As a Code Enforcement Officer, I find the ability of Host Compliance to find the non-permitted short-term vacation rental advertisements to be helpful and beneficial. It is a lot easier to handle a case with the evidence this supplies. Customer Service is very responsive and has been open to any requests/recommendations. Very easy to work with. The 24/7 Help Desk staff are professional and pay attention to detail on inbound calls."
“Host Compliance has been a great tool to help us initially gather businesses operating as short-term rentals. It's been an incredibly helpful tool as we had one person request a business license for a different business but was not compliant with a vacation rental they were operating. Their business license was denied until they became compliant with the vacation rental. The person state they were no longer doing a rental, but with the host compliance tools, we were able to prove they had overnight stays in the time frame they claimed they were not operating.“
“I am very satisfied with the services we receive from Host Compliance. They have saved me countless hours of work in identifying vacation homes operating under the radar. The 24/7 hotline is a great feature for us as we are too small to have evening and weekend code compliance personnel. I would highly recommend their services.”
“The City of San Luis Obispo is very pleased with the customer service that we've received from Host Compliance. During our web meetings, the Host Compliance team has walked our staff step by step through the software functions and features, and they always provide us with recordings that we can refer back to. The services that Host Compliance provides have saved the City's code enforcement officers numerous hours and has helped the City implement proactive compliance enforcement in an efficient and cost-effective manner.”
The service is great and makes tracking Vacation Rentals much easier. The things that we struggled with is when a host would change property managers, or a property would be sold, or if someone brings their ad up and down constantly. Being able to have proof of how long an ad has been up with screenshots is invaluable.