“Tofino has used Host Compliance services since 2016 and issued countless $500 fines for non-compliance based on the data provided. Compliance is now well above 90 per cent and we could not be more satisfied!”
“Your openness to work directly with the client and tailor your service accordingly, means you can help virtually any entity that needs to regulate short-term vacation rentals. You have a terrific software platform, well organized and user friendly. Your response to our inquiries are very good. I have only worked with one other company that does the work you do with STRs and their “service” is literally an Excel spreadsheet!”
"Host Compliance is an awesome tool in giving you the jump in matching an advertisement to a property address. Once you have the address and the advertisement, the hunt is over. You are now able to do your investigative work to ensure the house and the advertisement are a perfect match. Host Compliance has enabled us to move cases faster through the enforcement process then ever before. It is very user friendly, I have learned to search using key words or full addresses. For example, by entering just a street name into Host Compliance's software allows all the violators on the same street to be addressed at the same time. How cool is that!"
"The Host Compliance system is an essential link to the City's short-term rental (STR) regulation program. Its our experience that maintaining a high license compliance rate heads off other STR related issues before they become a nuisance (ex. noise, parking, garbage). Host Compliance helps us quickly identify new STRs and send them materials to become licensed or notify them to discontinue use. I have already recommended to Host Compliance to other agencies. The system has been central to the success of the City's STR program!"
"As a Code Enforcement Officer, I find the ability of Host Compliance to find the non-permitted short-term vacation rental advertisements to be helpful and beneficial. It is a lot easier to handle a case with the evidence this supplies. Customer Service is very responsive and has been open to any requests/recommendations. Very easy to work with. The 24/7 Help Desk staff are professional and pay attention to detail on inbound calls."
"Host Compliance has not only met, but far exceeded our expectations. They are responsive to every inquiry and always available, whether for a simple process question over email or to come in town to testify before a Senate Committee on the larger policy issues. Host Compliance has saved us a tremendous amount of time researching properties in violation. Their period rechecks, which saves the advertisement, on properties has been helpful in catching people who continue to operate after being told to stop. From an ordinance enforcement standpoint, Host Compliance's services are indispensable!"
"The Host Compliance team is very professional and incredibly responsive to requests and questions. Nitesh is the best! On the occasions that there are errors in the database, Host Compliance has made it very easy for users to make corrections. If it's a really extraordinary problem, again, the Customer Service team can take it for action!"